Ask the Expert
Ask The Expert is our fantastic free service. It gives you the opportunity to ask our team of experts any question regarding Diamonds, Coloured stones, jewellery and watches.
You can either ask us online by sending your comments to us below or visit us in store.
We have two Goldsmiths in store with over 50 years of experience combined in all aspects of jewellery manufacture and repair, our team are also skilled designers, stone setters and metalsmiths. Each has particular skills, including working with platinum, which many goldsmiths don’t have. Our goldsmith team have a love of traditional jewellery techniques, and a passion for the more unusual jewellery designs, along with anything that is well made and beautiful.
Our watch technician has been repairing and servicing watches since he was in his teenage years and has a wealth of knowledge and experience on all things relating to clocks and watches, both mechanical and quartz. If you have any questions or queries on watch or clock services, repairs or general maintenance please ask a member of staff in-store or contact us online.
Store Manager – Alun
Alun has been in the jewellery business for over 20 years. Starting as an apprentice at the age of 17 and learning all aspects of the industry, from polishing to diamond grading, he worked his way up to the position of Manager. Alun has always worked for independent jewellers and believes they can offer a more personal service than the multiples can.